Privacy Policy

Last updated: March 2020

BridgeCrew’s Privacy Policy

Last updated: March, 2020

This privacy policy (“Privacy Policy”) governs how we, BridgeCrew, Inc. (“BridgeCrew” “we”, “our” or “us”) use Personal Information (defined below) that we collect, receive and store pertaining to you (“User”, “you”) in connection with the following use cases:

  • When you browse or visit our websites, www.bridgecrew.io, www.checkov.io and www.airiam.io, docs.bridgecrew.io (collectively, the “Website”) or application www.bridgecrew.cloud (“Application“)
  • When you submit a request or contact us
  • When you make use of, or interact with, our Application
    1. When you sign up for an account, login and purchase our services
    2. When you create administrators for your use of the Application
    3. When your administrator user create users for your use of the Application
  • When we use the Personal Information of our service providers
  • When we use the Personal Information of our customers
  • When you interact with us on our social media profiles (e.g., Facebook, Instagram, Twitter, LinkedIn)
The Website and Application is referred to herein as the “Services”.

We greatly respect your privacy, which is why we make every effort to provide a platform that would live up to the highest of user privacy standards. Please read this Privacy Policy carefully, so you can fully understand our practices in relation to Personal Information. “Personal Information” means any information that can be used, alone or together with other Information, to uniquely identify any living human being.

 

Table of contents:

 

  • Introduction
  • Terms of use
  • Consent and modification
  • What information we collect, why we collect it, and how it is used
  • Period of storage of collected information
  • How we protect and store your personal Information
  • How we share your personal Information
  • Additional information regarding transfers of personal Information
  • Use by children
  • How can I delete my account?
  • Links to and interaction with third party product
  • Log files
  • Cookies and other tracking technologies
  • Use of Google Analytics
  • Access/Accuracy
  • California privacy rights
  • Our California do not track notice
  • Deletion of content from California residents
  • How to contact us

 

This Privacy Policy may be updated from time to time and therefore we ask you to check back periodically for the latest version of the Privacy Policy, as indicated below.  If there will be any significant changes made to the use of your Personal Information in a manner different from that stated at the time of collection, we will notify you by posting a notice on our Website or by other means.

  1. INTRODUCTION

We have implemented this Privacy Policy because your privacy, and the privacy of other users, is important to us. This Privacy Policy explains our online information practices and the choices you can make about the way your Personal Information is collected and used in connection with the Services. “Personal Information” means any information that may be used, either alone or in combination with other information, to personally identify an individual, including, but not limited to, a first and last name, a personal profile, an email address, a home or other physical address, or other contact information.

  1. TERMS OF USE

This Privacy Policy forms part of our Terms of Use which is available at

  1. CONSENT AND MODIFICATION

You are not legally obligated to provide us Personal Information, and you hereby confirm that providing us Personal Information is at your own free will. By using the Services, you consent to the terms of this Privacy Policy and to our collection, processing and sharing of Personal Information for the purposes set forth herein. If you do not agree to this Privacy Policy, please do not access or otherwise use the Services. We reserve the right, at our discretion, to change this Privacy Policy at any time. Such change will be effective ten (10) days following posting of the revised Privacy Policy on the Website, and your continued use of the Services thereafter means that you accept those changes.

 

  1. WHAT INFORMATION WE COLLECT, WHY WE COLLECT IT, AND HOW IT IS USED
Information we collect Why is the Information collected and for what purposes?

 

Third parties with whom we share your Information

 

Consequences of not providing the Information

 

When you browse or visit our Website
Cookies, analytic tools and log files To track the traction on our Website and Application in order to improve our services 3rd party platforms such as for the following purposes:

·       Analytics cookies and tracking technologies including Google, Intercom, LinkedIn and Facebook and Segment.  analytics cookies and tracking technologies

Cannot collect and store the collected information

 

Cannot use or access some parts of the Website or Application

When you submit a request or contact us (e.g. customer support, chat)
·       Full name

·       Email address

·       Company name

·       Message

·      Any data that you decide to supply/provide us

·       To process and answer questions

 

·      To provide support (e.g. to solve problems, bugs or other issues)

3rd party platforms such as for the following purposes:

·       Amazon Web service for secure data transport;

·       Zendesk for customer services management;

·       PagerDuty for internal ticketing and escalation management; and

·       Slack for internal communication.

Cannot contact us and we cannot assist/help you

 

Cannot provide support

When you browse or visit our Application
Cookies, analytic tools and log files ·     To track the traction on the application, to improve the marketing

·     To identify activated resources

·     To protect against bad actors

·     To detect potential compliance violations and emerging threats

·     To investigate the root cause of risk

·     To respond to threats

3rd party platforms such as for the following purposes:

 

·       Amazon Web Services for application hosting;

·       Snowflake for database hosting; and

·      Lacework for organization account purposes.

Cannot use or access some parts of the website

 

Cannot identify activated resources

 

Cannot protect against bad actors

 

Cannot detect potential compliance violations and emerging threats

 

Cannot investigate the root cause of risk

 

Cannot respond to threats

 

When you make use of, or interact with our Application
When you sign up for an account, login and purchase our services
·       Full name

·       Email address

·       Phone number

·       Company name

·       Username and password

·       Resource IDs

·       API events and responses

·       Export data (e.g. downloads, copies)

·       Usage patterns

·       Payment method

·      Any other data that you decide to supply/provide us

 

·       To create an account

 

·       To fulfill your requests for products and/or services and for related activities (e.g., product and service delivery, account management, support and to provide other services related to your relationship with)

 

·       To perform/execute the agreement

 

·       To grant you access to the services (our Application)

 

3rd party platforms such as for the following purposes:

 

·       Amazon Web Services for cloud storage purposes;

·       Lacework for account security and compliance;

·       Zendesk for customer services management;

·       PagerDuty for internal ticketing and escalation management; and

·      Slack for internal communication.

Cannot create an account

 

Cannot fulfill your request for services

 

Cannot perform/execute the agreement

 

Cannot grant you access to the services

When you create administrators for your use of the Application
·       Full name

·       Email address

·       Phone number

·       Company name

·       Username and password

·       Resource IDs

·       API events and responses

·       Export data (e.g. downloads, copies)

·       Usage patterns

·       Payment method

·      Any other data that you decide to supply/provide us

 

·       To create administrator users for your use of the Application

 

·       To perform/execute the agreement

 

·      To grant you and your admin users access to the services (our Application)

3rd party platforms such as for the following purposes:

 

·       Amazon Web Services for cloud storage purposes;

·       Lacework for account security and compliance;

·       Zendesk for customer services management;

·       PagerDuty for internal ticketing and escalation management; and

·       Slack for internal communication.

 

Cannot create administrator users for your use of the Application

 

Cannot perform/execute the agreement

 

Cannot grant you access to the services

 

When your administrator user create users for your use of the Application
·       Full name

·       Email address

·       Phone number

·       Company name

·       Username and password

·       Resource IDs

·       API events and responses

·       Export data (e.g. downloads, copies)

·       Usage patterns

·       Payment method

·       Any other data that you decide to supply/provide us

 

·       To create users for the use of the Application

 

·       To perform/execute the agreement

 

·       To grant you access to the services (our Application)

 

·       Manage your everyday business needs (e.g., website administration)

 

3rd party platforms such as for the following purposes:

 

·       Amazon Web Services for cloud storage purposes;

·       Lacework for account security and compliance;

·       Zendesk for customer services management;

·       PagerDuty for internal ticketing and escalation management; and

·       Slack for internal communication.

 

Cannot create users for the use of the Application

 

Cannot perform/execute the agreement

Cannot grant you access to the services

Cannot manage your everyday business needs

When we use the Personal Information of our service providers
·       Full name

·       Company name

·       Job title

·       Email address

·       Phone number

·       Any other data that you decide to supply/provide us

·       To contact our service providers

 

·       To perform the applicable agreement

 

3rd party platforms such as for the following purposes:

 

·       Amazon Web Services for cloud storage purposes.

 

Cannot communicate with you

 

Cannot perform the agreement

When we use the Personal Information of our customers
·       Full name

·       Company name

·       Job title

·       Email address

·       Phone number

·       Payment information

·       Any other data that you decide to supply/provide us

·       Providing our products and Services

 

·       Performing the customer agreement

·      Communicating with our customers/clients

3rd party platforms such as for the following purposes:

 

·       Google Drive (cloud storage purposes)

·       Amazon Web Services for cloud storage purposes.

Cannot communicate with you

 

Cannot perform the agreement

 

Cannot communicate with you

When you interact with us on our social media profiles (e.g., LinkedIn)
·       Full name

·       Company name

·       Email address

·       Any other data that you decide to supply/provide us

·       To reply and/or respond to your request or question

 

·       To establish a first business connection/discussion

3rd party platforms such as for the following purposes:

·       LinkedIn

 

Cannot communicate with you

 

Cannot establish a business connection with you

Finally, please note that some of the abovementioned Personal Data will be used for fraud detection and prevention, and for security purposes.

  1. PERIOD OF STORAGE OF COLLECTED INFORMATION

 

Cookies. This depends on the cookie in question. Some cookies (e.g. essential cookies) cannot be disabled. You may also control and delete these cookies through your browser settings.

Personal Information. Your Personal Information (as described above) will be stored until we no longer need the information and proactively delete it or you send a valid deletion request.  Please note that we will retain it for a longer or shorter period in accordance with data retention laws. We have an internal data retention policy to ensure that we do not retain your Personal Data perpetually.

  1. HOW WE PROTECT AND STORE YOUR INFORMATION

 

  1. Security. We have implemented appropriate technical, organizational and security measures designed to reduce the risk of accidental destruction or loss, or the unauthorized disclosure or access to such information appropriate to the nature of the information concerned. However, please note that we cannot guarantee that the information will not be exposed as a result of unauthorized penetration to our servers. Nevertheless, we make commercially reasonable efforts to make the collection and security of such information consistent with this Privacy Policy and all applicable laws and regulations. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.

 

  1. Retention of your Personal Information. In addition to the retention periods mentioned in Section 4 above, in some circumstances we may store your Personal Information for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, or (iii) if we reasonably believe there is a prospect of litigation relating to your Personal Information or dealings.

 

  1. HOW WE SHARE YOUR PERSONAL INFORMATION

 

In addition to the recipients described in Section 4, we may share your information as follows:

  • To the extent necessary, with regulators, to comply with all applicable laws, regulations and rules, and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order;
  • If, in the future, we sell or transfer some or all of our business or assets to a third party, we will (to the minimum extent required) disclose information to a potential or actual third party purchaser of our business or assets. In the event that we are acquired by or merged with a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer or assign Personal Information in connection with the foregoing events.
  • Where you have provided your consent to us sharing the Personal Information (e.g., where you provide us with marketing consents or opt-in to optional additional Services or functionality); and
  • Where we receive requests for information from law enforcement or regulators, we carefully validate these requests before any Personal Information is disclosed.
  1. ADDITIONAL INFORMATION REGARDING TRANSFERS OF PERSONAL INFORMATION

 

  • We will use your Personal Information to provide and improve our Site, to send you marketing/advertisement communications that we believe may be of interest to you, to contact you in connection with the Site and certain programs or offerings that you may have registered for, and to identify and authenticate your access to the parts of the Site that you are authorized to access.
  • We may use your designated email address to: (i) send you updates or news regarding the Site and our products; and/or (ii) respond to a “Contact Us” or administrative request (for example, to change your password).
  • We may transfer your Personal Information to our local or foreign subsidiaries or affiliated companies for the purpose of storing or processing such information on our behalf. Such information may be transferred to other countries (including US). We require that these parties agree to process such information in compliance with our Privacy Policy.
  • We may share your Personal Information with our third party service providers and partners, but only to assist us with our business operations and to provide our Site to you and other users. Such information may be transferred to other countries. We use commercially reasonable efforts to only engage or interact with third party service providers and partners that post a privacy policy governing their processing of Personal Information.
  • We may disclose your Personal Information or any information you submitted via the Site if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our Terms, including investigations of potential violations thereof; (iii) detect, prevent, or otherwise address fraud or security issues; or (iv) protect against harm to the rights, property or safety of Bridgecrew, our users, yourself or the public.

 

  1. USE BY CHILDREN

 

We do not offer our products or Services for use by children. If you are under 18, you may not use the Website, or provide any information to the Website without involvement of a parent or a guardian. We do not knowingly collect information from, and/or about children.

  1. HOW CAN I DELETE MY ACCOUNT?

 

Should you ever decide to delete your Account, you may do so by emailing privacy@bridgecrew.io. If you terminate your Account, any association between your Account and information we store will no longer be accessible through your Account. However, given the nature of sharing on the Services, any public activity on your Account prior to deletion will remain stored on our servers and will remain accessible to the public.

 

  1. LINKS TO AND INTERACTION WITH THIRD PARTY PRODUCTS

The Site may enable you to interact with or contain links to your Third Party Account and other third party websites d Services that are not owned or controlled by us (each a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services may collect Personal Information from you. Accordingly, we encourage you to read the terms and conditions and privacy policy of each Third Party Service that you choose to use or interact with.

 

  1. LOG FILES

We make use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, clicked pages and any other information your browser may send to us. We may use such information to analyze trends, administer the Site, track users’ movement around the Site, and gather demographic information.

 

  1. COOKIES AND OTHER TRACKING TECHNOLOGIES

Our Site utilizes “cookies”, anonymous identifiers and other tracking technologies in order to for us to provide our Site and present you with information that is customized for you. A “cookie” is a small text file that may be used, for example, to collect information about activity on the Site. Certain cookies and other technologies may serve to recall Personal Information, such as an IP address, previously indicated by a user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.

  1. ANALYTIC TOOLS
  • Google Analytics. The Website uses a tool called “Google Analytics” to collect information about use of the Website. Google Analytics collects information such as how often users visit this Website, what pages they visit when they do so, and what other websites they used prior to coming to this Website. We use the information we get from Google Analytics to maintain and improve the Website and our products. We do not combine the information collected through the use of Google Analytics with personal information we collect. Google’s ability to use and share information collected by Google Analytics about your visits to this Website is restricted by the Google Analytics Terms of Service, available at https://marketingplatform.google.com/about/analytics/terms/us/, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/.
  • Facebook Pixels and SDKs. We use Facebook pixels or SDKs, which are tools that provide help to website owners and publishers, developers, advertisers, business partners (and their customers) and others integrate, use and exchange information with Facebook, as such the collection and use of information for ad targeting. Please note that third parties, including Facebook, use cookies, web beacons, and other storage technologies to collect or receive information from your websites and elsewhere on the internet and use that information to provide measurement services and target ads. Facebook’s ability to use and share information is governed by the Facebook Tools Terms, available at: https://www.facebook.com/legal/technology_terms/. You can prevent your data from being used by Facebook Pixels and SDKs by exercising your choice through these mechanisms: http://www.aboutads.info/ choices or http://www.youronlinechoices.eu/.
  • We use Intercom, Inc. (“Intercom”) analytics services to help understand your usage of our services. In particular, we provide a limited amount of your information (such as sign-up date and some personal information like your email address) to and utilize Intercom to collect data for analytics purposes when you visit our website or use our product. As a data processor acting on our behalf, Intercom analyzes your use of our website and/or product and tracks our relationship by way of cookies and similar technologies so that we can improve our service to you. For more information on Intercom’s use of cookies, please visit https://www.intercom.com/terms-and-policies#cookie-policy.

We may also use Intercom as a medium for communications, either through email, or through messages within our product(s). As part of our service agreements, Intercom collects publicly available contact and social information related to you, such as your email address, gender, company, job title, photos, website URLs, social network handles and physical addresses, to enhance your user experience. For more information on the privacy practices of Intercom, please visit https://www.intercom.com/terms-and-policies#privacy. Intercom’s services are governed by Intercom’s terms of use which can be found at https://www.intercom.com/terms-and-policies#terms. If you would like to opt out of having this information collected by or submitted to Intercom, please contact us.

  • LinkedIn Ads. LinkedIn Ads is deployed on the Website. We use LinkedIn Ads to post ads on LinkedIn. This tool redirects LinkedIn users to the Website based on their LinkedIn post clicks. LinkedIn collects user’s full names, addresses, locations, browser versions and OS versions. LinkedIn’s services are governed by LinkedIn’s Ad Agreement which can be found at https://www.linkedin.com/legal/sas-terms. If you would like to opt out of having this information collected by or submitted to LinkedIn, please contact us.
  • Segment campaign automation. Segment campaign automation is deployed on the Website. We use this tool to identify where cloud signed in users originated from. It retains all the information from the other systems. Segment’s services are governed by Segment’s Terms of Service which can be found at https://segment.com/legal/ . If you would like to opt out of having this information collected by or submitted to Segment, please contact us.
  1. ACCESS/ACCURACY

To the extent that you do provide us with Personal Information, we wish to maintain accurate Personal Information. If you would like to delete or correct any of your other Personal Information that we may be storing, you may submit an access request by sending an email to privacy@bridgecrew.io. Your email should include adequate details of your request.

  1. CALIFORNIA PRIVACY RIGHTS

California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@bridgecrew.io. Please note that we are only required to respond to one request per customer each year.

  1. OUR CALIFORNIA DO NOT TRACK NOTICE

We do not currently respond or take any action with respect to web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party websites or online services. We allow third parties, such as companies that provide us with analytics tools, to collect personally identifiable information about an individual consumer’s online activities over time and across different websites when a consumer uses the Services.

  1. DELETION OF CONTENT FROM CALIFORNIA RESIDENTS

If you are a California resident under the age of 18 and a registered user, California Business and Professions Code Section 22581 permits you to remove content or Personal Information you have publicly posted. To remove, please send an email to privacy@bridgerew.io. Please be aware that after removal you will not be able to restore removed content. In addition, such removal does not ensure complete or comprehensive removal of the content or Personal Information you have posted and that there may be circumstances in which the law does not require us to enable removal of content.

  1. CONTACT US

 

If you have any questions, concerns or complaints regarding our compliance with this notice and the Information protection laws, or if you wish to exercise your rights, we encourage you to first contact us at privacy@bridgecrew.io.

Last updated: March 2020